If you have a problem with your rep transfer count (i.e., the number of reps it says you're getting for Core 3 transfer), please read this post.
: If you haven't done so already, read this forum post
. If that doesn't answer your question, proceed to Step 2.
: Go back and check your rep list (i.e., the list of rep transactions marked for transfer for your account). You should no longer receive an error message when you try to view this list. You should also now be able to see when donors reclaimed reps, as well as your transaction IDs.
Try the new Search Transaction ID
option available under your rep list.
: Still need a recount? DO NOT PM any staff member. DO NOT bother Terriator. And DO NOT send multiple messages or post your problem in different locations.
Fill out a support ticket by clicking the CONTACT link (Subject: "Core 3 Transfer Rep Count"
: Copy and paste your current rep list. Then clearly explain your problem with as much detail as possible, especially for missing purchases (e.g., amount, date, transaction ID, donor/recipient name, etc.).
: If you change your mind about Core 3 transfer, or about reclaiming reps, send me a PM in-game. For any other questions, feel free to PM me or post in the Core 3 Q&A thread.
: TNR staff will NEVER ask for your password, for ANY reason.
If you see phishing on TNR, please report it immediately.